[待更新] Premier, global provider of high impact customer service training, certifications, IT consulting, on-site workshops and metrics implementation. Committed to helping Help Desks, Service Desks, Call Centers, Support Centers and IT organizations increase staff performance, customer satisfaction, ROI (Return on Investment) through the use of best practices and development of a customer service culture.olumn Home Print content Customer Service Training, Management Consulting Delivering World-Class Cu...